Know Before You Go

Planning to attend one of our shows? Here’s everything you need to know to make the most of your experience.

Please note that each venue may have different policies regarding entry, seating, parking, and amenities so be sure to check the specific details for your event location below. From arrival times to bag policies, we’ve got you covered with the essentials to ensure a smooth and enjoyable visit.

Before You Arrive

Visit the specific event on our events page, or reference the “Know Before You Go" email you will receive prior to the show for information on door times, concessions, and intermission plans for your event.

Be sure to download the AXS app before you arrive for quick and easy access to your mobile tickets.

If you selected will call tickets, your tickets will be available at the box office on the night of the event, two hours prior to show time. Please provide a valid photo I.D. when picking up your tickets at will call. The person whose name is on the account must be present and show their photo ID in order to pick up tickets. The Box Office cannot release tickets to anyone whose name does not appear on the account, and cannot make name changes over the telephone.

We suggest arriving at least 45 minutes before show time and enjoy a cocktail from one of our full-liquor bars.

Bag Policy

To help provide a safe environment and expedited entry, the Peabody Auditorium and Daytona Beach Bandshell recommend small bags, clutches or small clear bags, no large bags. Special assistance, ADA and medical bags are subject to security screening at one of our security checkpoints. Some policies and procedures are determined on a show-by-show basis and are subject to change.

Camera Policy

POLICY SUBJECT TO TOUR PROTOCOLS. Flash photography, professional cameras (including SLR cameras or cameras with detachable lenses) are prohibited. Photos using a small, non-professional camera, such as a cell phone, are normally permitted, unless otherwise noted.

Prohibited Items

The following items are prohibited inside both the Peabody Auditorium and Daytona Beach Bandshell. All patrons entering the building are subject to search.

Alcoholic Beverages or bottles
Outside food or beverages
Illegal Drugs
Weapons of any kind, including mace
Pocket knives
Smoking or e-cigarettes
GoPros, drones, selfie sticks, telephoto or zoom lenses
Laser Pens or lights
Noisemakers, glitter, confetti, streamers, balloons
Backpacks, bags, containers or totes larger than the maximum requirements
Pets (excluding service animals, see Accessibility page for more details.)
Video or audio recording devices or cameras with detachable lenses
Unauthorized vending of any kind
Unauthorized solicitation, handbills, sampling, giveaways, etc.

Additional Prohibited Items specific to the Daytona Beach Bandshell:

Umbrellas
Coolers of any size
Personal Chairs *applies to ticketed events only
Tents
Glass bottles, cans, thermoses or hard sided containers of any size
Balloons

Parking

For event-specific parking, reference your "Know Before You Go" email. For general parking information for visit our Directions & Parking page.

Food & Beverage

The Peabody Auditorium and Daytona Beach Bandshell have concession items such as chips, popcorn, candy, soda, beer, liquor and wine for purchase. Full meals are not served. Cash & Credit Cards are accepted. Outside food & beverages are prohibited.

Do You Have Additional Questions?

View Our Frequently Asked Questions

Explore answers to our most commonly asked ticketing questions and more.